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Job Title: Warehouse Outbound/Fulfillment Lead Location: Lancaster, CA 93536 Company: Wally’s Distribution Schedule: Mon-Fri 7AM - 3:30PM Pay Rate: $19-$20
About Us
Wally’s Distribution is a growing third-party logistics (3PL) company dedicated to delivering accurate, efficient, and reliable fulfillment services. We prioritize operational excellence, accountability, and customer satisfaction. We are seeking a proactive and detail-oriented Outbound / Fulfillment Lead to oversee daily outbound operations and ensure all customer orders are processed accurately and on time.
Position Overview
The Outbound / Fulfillment Lead is responsible for supervising and coordinating the daily outbound and order fulfillment process within a 3PL warehouse environment. This role ensures customer orders are picked, packed, and shipped accurately while maintaining high quality, compliance, and efficiency standards.
This position works closely with warehouse, inventory, and customer service teams to drive operational performance, maintain inventory accuracy, and continuously improve outbound processes.
Key Responsibilities Order Processing & Shipping
Review daily outbound volumes and prioritize based on deadlines and client requirements
Oversee picking, packing, and shipping for freight and D2C (Direct-to-Consumer) orders
Verify product SKUs, quantities, labeling, and shipping documentation
Ensure customer-specific packaging and compliance requirements are met
Confirm loading diagrams, compliance sheets, and BOL documentation are accurate and complete
Inventory & Accuracy
Monitor inventory levels to maintain accuracy and prevent discrepancies
Support cycle counts and inventory audits
Utilize WMS to track real-time inventory movement
Investigate and resolve picking errors or misplacements
Warehouse Organization
Maintain organized staging areas and outbound lanes
Support FIFO (First In, First Out) procedures
Optimize space utilization to improve workflow and efficiency
Ensure no picking by convenience and adherence to process standards
Quality Control
Verify order accuracy before shipment
Train staff on checking procedures and outbound standards
Address recurring issues and implement corrective actions
Leadership & Training
Train and mentor warehouse team members
Supervise outbound staff to ensure policy compliance
Provide coaching and performance feedback
Support productivity and efficiency goals
Process Improvement & Reporting
Analyze fulfillment metrics such as order accuracy and shipping timelines
Identify workflow inefficiencies and implement improvements
Prepare performance reports for leadership
Provide actionable insights to improve outbound performance
Qualifications
Minimum 2 years of warehouse experience (3PL preferred)
Prior leadership or lead experience strongly preferred
Strong knowledge of warehouse operations and inventory control
Experience using Warehouse Management Systems (WMS)
Strong problem-solving and organizational skills
Excellent communication skills
Ability to work in a fast-paced environment and manage multiple priorities
Job Type: Full-time Work Location: In person – Lancaster, CA
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Ability to Commute:
Lancaster, CA 93536 (Required)
Ability to Relocate:
Lancaster, CA 93536: Relocate before starting work (Required)
