<span class="jobdescription"><div style="font-family:Arial;font-size:1.0em">
<p>At EY, we’re all in to shape your future with confidence. </p>
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<div style="font-family:Arial;font-size:1.0em"> </div><p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Career Family - TechOps -CloudOps</span></strong></p>
<p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Role Type CloudOps Engineer Staff</span></strong></p>
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<p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The opportunity</span></strong></p>
<p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We are looking for a Staff CloudOps Engineer with 3–4 years of hands-on experience in AWS and Azure environments. The primary focus of this role is supporting DevOps practices, including CI/CD pipelines, automation scripting, and container orchestration. The role also involves contributing to basic cloud infrastructure management and support. You will assist in troubleshooting, support deployment pipelines, and participate in operations across cloud-native environments.</span></p>
<p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Your key responsibilities</span></strong></p>
<ul>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Assist in resolving infrastructure and DevOps-related incidents and service requests.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Support CI/CD pipeline operations and automation workflows.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Implement infrastructure as code using Terraform.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Monitor platform health using native tools like AWS CloudWatch and Azure Monitor.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Collaborate with CloudOps and DevOps teams to address deployment or configuration issues.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Maintain and update runbooks, SOPs, and automation scripts as needed.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> You will be responsible for executing tasks with increasing autonomy, applying sound judgment within defined parameters, and contributing to team outcomes. You are expected to demonstrate initiative, resolve routine issues independently, and support junior colleagues.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> You will anticipate and identify risks within engagements and share any issues with senior members of the team.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> In line with EY commitment to quality, you’ll confirm that work is of high quality and is reviewed by the next-level reviewer.</span></li>
</ul>
<p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Skills and attributes for success</span></strong></p>
<ul>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Working knowledge of AWS and Azure core services.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Experience with Terraform; exposure to CloudFormation or ARM templates is a plus.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Familiarity with Docker, Kubernetes (EKS/AKS), and Helm.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Basic scripting in Bash; knowledge of Python is a plus.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Understanding of ITSM tools such as ServiceNow.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Knowledge of IAM, security groups, VPC/VNet, and basic networking.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Strong troubleshooting and documentation skills.</span></li>
</ul>
<p style="font-weight:bold"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">To qualify for the role, you must have</span></strong></p>
<ul>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> 3–4 years of experience in CloudOps, DevOps, or cloud infrastructure support.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Hands-on experience in supporting cloud platforms like AWS and/or Azure.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Familiarity with infrastructure automation, CI/CD pipelines, and container platforms.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Relevant cloud certification (AWS/Azure) preferred.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Willingness to work in a 24x7 rotational shift-based support environment.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> No location constraints</span></li>
</ul>
<p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Technologies and Tools</span></strong></p>
<p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Must haves</span></strong></p>
<ul>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Cloud Platforms: AWS, Azure</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Infrastructure as Code: Terraform (hands-on)</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> CI/CD: Basic experience with GitHub Actions, Azure DevOps, or AWS CodePipeline</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Containerization: Exposure to Kubernetes (EKS/AKS), Docker</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Monitoring: AWS CloudWatch, Azure Monitor</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Scripting: Bash</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Incident Management: Familiarity with ServiceNow or similar ITSM tool</span></li>
</ul>
<p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Good to have</span></strong></p>
<ul>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Templates: CloudFormation, ARM templates</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Scripting: Python</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Security: IAM Policies, RBAC</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Observability: Datadog, Splunk, OpenTelemetry</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Networking: VPC/VNet basics, load balancers</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Certification: AWS/Azure (Associate-level preferred)</span></li>
</ul>
<p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">What we look for</span></strong></p>
<ul>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Enthusiastic learners with a passion for cloud technologies and DevOps practices.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Problem solvers with a proactive approach to troubleshooting and optimization.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Team players who can collaborate effectively in a remote or hybrid work environment.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Detail-oriented professionals with strong documentation skills.</span></li>
</ul>
<p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">What we offer</span></strong></p>
<p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.</span></p>
<ul>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Continuous learning:</strong> You’ll develop the mindset and skills to navigate whatever comes next.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Success as defined by you:</strong> We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Transformative leadership</strong>: We’ll give you the insights, coaching and confidence to be the leader the world needs.</span></li>
<li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Diverse and inclusive culture</strong>: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</span></li>
</ul>
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<p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">About EY</span></p>
<p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY | Building a better working world</span></p>
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<p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</span></p>
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<p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</span></p>
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<p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</span></p>
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<p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">If you can demonstrate that you meet the criteria above, please contact us as soon as possible.</span></p>
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<p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The exceptional EY experience. It’s yours to build.</span></p>
<p> </p><div style="font-family:Arial;font-size:1.0em">
<p><b>EY | Building a better working world </b></p>
<p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p>
<p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p>
<p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p>
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